Provider issues in AWS ap-east-1 region

Incident Report for ESS (Public)

Resolved

This incident has been resolved.

Posted Jun 18, 2021 - 11:09 UTC

Monitoring

We've completed moving all customer deployments onto new deployment hosts

Posted Jun 18, 2021 - 10:02 UTC

Update

We've been able to procure some new deployment hosts that are operating normally in ap-east-1b and are working on moving customer deployments onto them.

Posted Jun 18, 2021 - 09:39 UTC

Identified

We are currently experiencing issues in our AWS ap-east-1 region, in the ap-east-1b zone. We are monitoring the situation and working to minimize the impact for customers where possible. Customers may see higher latency while connecting to their deployments and deployment changes may fail during this time.

Posted Jun 18, 2021 - 08:23 UTC

This incident affected: AWS Hong Kong (ap-east-1) (AWS ec2-ap-east-1).