Delay activating new GCP Marketplace customers
Incident Report for ESS (Public)
Resolved
All pending accounts have been activated and the root cause have been resolved. New GCP Marketplace accounts can sign up normally. Incident resolved.
Posted Aug 29, 2023 - 19:04 UTC
Update
We have identified customers that have signed up but could not be automatically activated. We are currently working on manually activating those customers. Next update in 2 hours.
Posted Aug 29, 2023 - 18:05 UTC
Investigating
We are investigating an issue causing delay to activate new customers subscribing to Elastic via GCP Marketplace. We will provide an update in 1 hour.
Posted Aug 29, 2023 - 16:57 UTC
This incident affected: Global services (GCP Marketplace).
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