All pending accounts have been activated and the root cause have been resolved. New GCP Marketplace accounts can sign up normally. Incident resolved.
Posted Aug 29, 2023 - 19:04 UTC
Update
We have identified customers that have signed up but could not be automatically activated. We are currently working on manually activating those customers. Next update in 2 hours.
Posted Aug 29, 2023 - 18:05 UTC
Investigating
We are investigating an issue causing delay to activate new customers subscribing to Elastic via GCP Marketplace. We will provide an update in 1 hour.
Posted Aug 29, 2023 - 16:57 UTC
This incident affected: Global services (GCP Marketplace).