Intermittent plan failures on deployment creation and updates
Incident Report for ESS (Public)
This incident has been resolved.
Posted Apr 26, 2023 - 20:11 UTC
We have applied a fix for this issue and plans requiring additional capacity are now being processed correctly.
Posted Apr 26, 2023 - 18:26 UTC
We are continuing to work on the fix for this issue, as well as remediating any plans that require additional capacity. Another update will be posted within 1 hour.
Posted Apr 26, 2023 - 18:05 UTC
We have identified the issue with our backend capacity management system and we are working to apply a fix. We are also remediating any plans that fail due to a lack of capacity.
Posted Apr 26, 2023 - 16:52 UTC
We are continuing to investigate this issue.
Posted Apr 26, 2023 - 16:50 UTC
We are currently investigating an increase in plan failures in all Elastic Cloud regions due to a failure within our backend capacity management system. Plans requiring additional instances to be provisioned may be delayed or fail as result.
Posted Apr 26, 2023 - 15:42 UTC
This incident affected: GCP Frankfurt (europe-west3) (Deployment orchestration (Create/Edit/Restart/Delete): GCP europe-west3), GCP Belgium (europe-west1) (Deployment orchestration (Create/Edit/Restart/Delete): GCP europe-west1), GCP London (europe-west2) (Deployment orchestration (Create/Edit/Restart/Delete): GCP europe-west2), GCP Los Angeles (us-west2) (Deployment orchestration (Create/Edit/Restart/Delete): GCP us-west2), Azure Singapore (azure-southeastasia) (Deployment orchestration (Create/Edit/Restart/Delete): Azure azure-southeastasia), GCP Sao Paulo (southamerica-east1) (Deployment orchestration (Create/Edit/Restart/Delete): GCP southamerica-east1), Azure Texas (azure-southcentralus) (Deployment orchestration (Create/Edit/Restart/Delete): Azure azure-southcentralus), AWS Tokyo (ap-northeast-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS ap-northeast-1), AWS Ireland (eu-west-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS eu-west-1), Azure London (azure-uksouth) (Deployment orchestration (Create/Edit/Restart/Delete): Azure azure-uksouth), Azure New South Wales (azure-australiaeast) (Deployment orchestration (Create/Edit/Restart/Delete): Azure azure-australiaeast), AWS Central (ca-central-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS ca-central-1), GCP Oregon (us-west1) (Deployment orchestration (Create/Edit/Restart/Delete): GCP us-west1), Azure Virginia (azure-eastus2) (Deployment orchestration (Create/Edit/Restart/Delete): Azure azure-eastus2), GCP Montreal (northamerica-northeast1) (Deployment orchestration (Create/Edit/Restart/Delete): GCP northamerica-northeast1), GCP Taiwan (asia-east1) (Deployment orchestration (Create/Edit/Restart/Delete): GCP asia-east1), GCP Netherlands (europe-west4) (Deployment orchestration (Create/Edit/Restart/Delete): GCP europe-west4), AWS Ohio (us-east-2) (Deployment orchestration (Create/Edit/Restart/Delete): AWS us-east-2), AWS Bahrain (me-south-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS me-south-1), GCP Tokyo (asia-northeast1) (Deployment orchestration (Create/Edit/Restart/Delete): GCP asia-northeast1), Azure Netherlands (azure-westeurope) (Deployment orchestration (Create/Edit/Restart/Delete): Azure azure-westeurope), AWS Paris (eu-west-3) (Deployment orchestration (Create/Edit/Restart/Delete): AWS eu-west-3), AWS Sydney (ap-southeast-2) (Deployment orchestration (Create/Edit/Restart/Delete): AWS ap-southeast-2), AWS Oregon (us-west-2) (Deployment orchestration (Create/Edit/Restart/Delete): AWS us-west-2), AWS N. California (us-west-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS us-west-1), AWS London (eu-west-2) (Deployment orchestration (Create/Edit/Restart/Delete): AWS eu-west-2), GCP N. Virginia (us-east4) (Deployment orchestration (Create/Edit/Restart/Delete): GCP us-east4), AWS Seoul (ap-northeast-2) (Deployment orchestration (Create/Edit/Restart/Delete): AWS ap-northeast-2), Azure Sao Paulo (azure-brazilsouth) (Deployment orchestration (Create/Edit/Restart/Delete): Azure azure-brazilsouth), GCP Iowa (us-central1) (Deployment orchestration (Create/Edit/Restart/Delete): GCP us-central1), AWS Frankfurt (eu-central-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS eu-central-1), GCP Sydney (australia-southeast1) (Deployment orchestration (Create/Edit/Restart/Delete): GCP australia-southeast1), Azure Washington (azure-westus2) (Deployment orchestration (Create/Edit/Restart/Delete): Azure azure-westus2), GCP Singapore (asia-southeast1) (Deployment orchestration (Create/Edit/Restart/Delete): GCP asia-southeast1), GCP Seoul (asia-northeast3) (Deployment orchestration (Create/Edit/Restart/Delete): GCP asia-northeast3), Azure johannesburg (azure-southafricanorth) (Deployment orchestration (Create/Edit/Restart/Delete): Azure azure-southafricanorth), AWS São Paulo (sa-east-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS sa-east-1), GCP Mumbai (asia-south1) (Deployment orchestration (Create/Edit/Restart/Delete): GCP asia-south1), Azure Tokyo (azure-japaneast) (Deployment orchestration (Create/Edit/Restart/Delete): Azure azure-japaneast), GCP Finland (europe-north1) (Deployment orchestration (Create/Edit/Restart/Delete): GCP europe-north1), Azure Iowa (azure-centralus) (Deployment orchestration (Create/Edit/Restart/Delete): Azure azure-centralus), Azure France (azure-francecentral) (Deployment orchestration (Create/Edit/Restart/Delete): Azure azure-francecentral), Azure Toronto (azure-canadacentral) (Deployment orchestration (Create/Edit/Restart/Delete): Azure azure-canadacentral), AWS Mumbai (ap-south-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS ap-south-1), AWS Hong Kong (ap-east-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS ap-east-1), Azure Ireland (azure-northeurope) (Deployment orchestration (Create/Edit/Restart/Delete): Azure azure-northeurope), AWS Singapore (ap-southeast-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS ap-southeast-1), AWS N. Virginia (us-east-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS us-east-1), GCP South Carolina (us-east1) (Deployment orchestration (Create/Edit/Restart/Delete): GCP us-east1), Azure Virginia (azure-eastus) (Deployment orchestration (Create/Edit/Restart/Delete): Azure azure-eastus), Azure Pune (azure-centralindia) (Deployment orchestration (Create/Edit/Restart/Delete): Azure azure-centralindia), AWS Cape Town (af-south-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS af-south-1), and AWS Milan (eu-south-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS eu-south-1).