Kibana access restored for UI-assigned Organization Owners on Hosted deployments

Incident Report for Elastic Cloud (Public)

Monitoring

Update: The fix has been deployed to production and we have applied a data correction to affected accounts, restoring Kibana access for impacted users. We are monitoring to confirm full resolution.

Posted Sep 10, 2026 - 09:51 UTC

Update

Update: This incident is still ongoing and we are continuing to investigate.

Posted Sep 10, 2026 - 06:03 UTC

Identified

We have identified and are in the process of fixing+mitigating a bug in our permissions management UI that is prevents users with the Organisation Owner role and Cloud Console, Elasticsearch, and Kibana access from accessing Kibana in Hosted Deployments.

Posted Sep 10, 2026 - 01:30 UTC