Delivery delays have been mitigated. We will continue to monitor to ensure delivery remains stable.
Posted Jul 21, 2026 - 23:10 UTC
Update
Update: This incident is still ongoing and we are continuing to investigate.
Posted Jul 21, 2026 - 14:25 UTC
Update
Update: This incident is still ongoing and we are continuing to investigate.
We are currently investigating an issue affecting multi-factor authentication (MFA) via email for Elastic Cloud users with Gmail accounts. Affected users may experience long delays or failures when receiving their email MFA code.
Available Workarounds: - Use an alternative MFA factor if registered (Authenticator App / TOTP or WebAuthn). - Authenticate using the "Log in with Google" social login button.
Note: API Key access to your projects and deployments remains fully operational. We are actively collaborating with our partners to resolve this issue and will provide an update as soon as we can.
Posted Jul 21, 2026 - 10:56 UTC
Investigating
We are currently investigating an issue affecting multi-factor authentication (MFA) via email for Elastic Cloud users with Gmail accounts. Affected users may experience long delays or failures when receiving their email MFA code.
Available Workarounds: - Use an alternative MFA factor if registered (Authenticator App / TOTP or WebAuthn). - Authenticate using the "Log in with Google" social login button.
Note: API Key access to your projects and deployments remains fully operational. We are actively collaborating with our partners to resolve this issue and will provide an update as soon as we can.