Degraded cluster connectivity in AWS eu-west-2

Incident Report for ESS (Public)

Resolved

This incident has been resolved.

Posted Jul 21, 2021 - 20:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 21, 2021 - 20:25 UTC

Identified

We've identified the source of the problem and are in the process of remediation. Next update will be available in 30 minutes.

Posted Jul 21, 2021 - 20:10 UTC

Investigating

We're investigating a small number of cases of degraded cluster routing in AWS eu-west-2. We will provide the next update in 30 minutes.

Posted Jul 21, 2021 - 19:38 UTC

This incident affected: AWS London (eu-west-2) (Elasticsearch connectivity: AWS eu-west-2, Kibana connectivity: AWS eu-west-2, APM connectivity: AWS eu-west-2, App Search connectivity: AWS eu-west-2, Enterprise Search connectivity: AWS eu-west-2).