Increased cluster snapshot failures on GCP regions

Incident Report for ESS (Public)

Resolved

Snapshot issues have been resolved. We're working with our provider to determine the root cause and will update as needed. Please contact support@elastic.co if you need further information.
Posted Aug 17, 2018 - 05:27 UTC

Update

Snapshot failure rate has decreased markedly. We're continuing to monitor the situation & will update again shortly.
Posted Aug 17, 2018 - 01:19 UTC

Update

We are monitoring this situation and working with our service provider. Further updates will be coming.
Posted Aug 16, 2018 - 23:44 UTC

Monitoring

We are in close communication with our infrastructure provider and are actively monitoring the situation.
Posted Aug 16, 2018 - 20:59 UTC

Update

We are currently investigating this issue.
Posted Aug 16, 2018 - 14:30 UTC

Update

We are continuing to investigate this issue.
Posted Aug 16, 2018 - 13:23 UTC

Update

We are continuing to investigate the issue.
Posted Aug 16, 2018 - 11:49 UTC

Update

We are continuing to investigate the issue.
Posted Aug 16, 2018 - 10:48 UTC

Investigating

We are currently investigating this issue.
Posted Aug 16, 2018 - 09:42 UTC