The fix has been deployed to all regions and performance metrics should be visible again. We now consider this issue resolved.
Posted Jul 22, 2020 - 20:57 UTC
Identified
We've rolled out a fix to a handful of regions and confirmed performance metrics are visible again. The remaining regions are in progress and we should have an update in 2 hours.
Posted Jul 22, 2020 - 20:24 UTC
Investigating
We have tested a partial fix and have started restoring some of the metrics in AWS us-east-1 and eu-west-1. Some other regions are still impacted and we're continuing to investigate. We'll provide an update within the next 3 hours.
Posted Jul 22, 2020 - 17:14 UTC
Identified
Since July 21 15:30 UTC some performance metrics for clusters have been unavailable in the user console under Deployment->[Deployment Name]->Metrics. We've identified the issue and are working on a fix. We'll provide an update on the status in 1 hour.
Posted Jul 22, 2020 - 15:47 UTC
This incident affected: Global services (Cloud console).